Privacy Policy

At SiMel Hair, your privacy matters just as much as your hair. This policy explains, in plain English, how we collect, use, and protect your personal information when you visit https://www.simelhair.co.uk or book an appointment with us.

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What We Collect: When you book online, contact us, or subscribe to our newsletter, we may collect your name, email address, phone number, and appointment preferences. We only ever ask for what we genuinely need to serve you well.

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How We Use It: Your information helps us confirm bookings, send appointment reminders, share occasional news or offers (only if you've opted in), and improve your experience with us. We will never sell, rent, or pass your details to third parties for marketing purposes—full stop.

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Booking and Payments: Online bookings are managed through a secure third-party platform. Any payment information is processed directly by that provider and is never stored by SiMel Hair.

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Cookies: Our website uses cookies to keep things running smoothly and to understand how visitors use the site. You can adjust your cookie preferences at any time through your browser settings.

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Your Rights: Under UK GDPR, you have the right to access, correct, or request deletion of your personal data at any time. Simply get in touch at +44 77 1445 5725 or via our contact page, and we'll sort it promptly.

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Keeping Your Data Safe: We take reasonable technical and organisational steps to protect your information from unauthorised access or misuse.

 

This policy may be updated occasionally—we'll always post the latest version here.